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Get a free $20 voucher!

Free $20 vouchers are available at select City events. Follow us on social media for updates and giveaways.

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How to redeem the vouchers:

1. Click "Voucher Redemption" on your app home screen

If you don't have the app yet, download it here:

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2. Select "Lancaster" and enter your voucher code


The 10-digit voucher code can be found on the back of your voucher card:

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3. $20 will be added to your Lancaster rewards balance


Once your code is validated, $20 will be added to your Lancaster rewards balance, and you can now redeem the $20 towards purchases at participating businesses. 

To do that, follow the steps below:

To redeem your $20 rewards balance towards a purchase:

Bill Check

1. Pay for your purchase in full at the business

Make a purchase at any listed business in City of Lancaster Open Rewards and pay for your purchase in full.


The list of businesses can be found in your Discovery tab.

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2. Click "Redeem Rewards"


Click "Redeem Rewards" on your app home screen and find the business that you shopped at

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3. Enter the amount of rewards to redeem


Enter the amount of rewards that you want to redeem towards this purchase, and take a photo of the receipt.

Click "Redeem Rewards". That's it!

Once validated, you will receive your redemption via your selected payout method.

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